Shipping policy

Shipping Policy

Cardinal & Creed is a DBA of Emerald Cardinal Company, LLC.

Made-to-order production

Our products are made after an order is placed and are shipped directly by our production partners. Production and shipping are separate stages.

Production typically takes 2–7 business days after submission to production, but may take longer during holidays, busy periods, or stock shortages.

Shipping destinations and charges

Available destinations, shipping methods, and charges are displayed at checkout. We currently offer shipping to eligible United States addresses.

Shipping charges may vary with the products, quantities, fulfillment locations, and destination. Free shipping applies only when expressly offered and its conditions are met.

Delivery estimates

Delivery dates and shipping timeframes are estimates, not guarantees. Unless expressly identified as including production, shipping timeframes refer to transit after dispatch.

Production delays, carrier disruptions, weather, and holidays may affect arrival dates. Contact us before ordering if you need an item by a particular date; we cannot guarantee arrival for an event or holiday.

If we cannot meet an applicable shipment commitment, we will provide notice and any cancellation or refund options required by law.

Tracking and separate packages

Tracking information will be provided when available after shipment. Orders containing multiple items may arrive in separate packages, with separate tracking numbers.

Shipping addresses

Please check your address carefully before placing an order. Contact us immediately to request a correction. Changes cannot be guaranteed once fulfillment begins.

An incorrect or incomplete address may result in additional shipping or replacement costs. We will explain any available options and charges before proceeding.